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2014 J.D. Power Vehicle Dependability Study Released – Cars Getting Less Reliable? 13
Feb
Posted by Malcolm Hogan in An Addictive Take On Cars, Auto Addiction, Automotive, Automotive Help, J.D. Power and Associates, JD POwer, News, Technical, Vehicle Dependability Study on 02 13th, 2014
2013-lexus-rx350-f-sport

2013-lexus-rx350-f-sport

Each year we take pleasure in reviewing the J.D. Power Vehicle Dependability Study and examining which automakers make the top of the list and which ones falter. This year, for the first time since 1998, the overall dependability declined when compared to previous years.

The 2014 study is significant more so in its demonstration of over-all dependability, all according to problems per 100 vehicles reported, due to a decline throughout the entire automotive landscape. One could conclude that today’s cars are a bit less reliable than the outgoing few years. Though, this is not to say some of your favorite brands have not improved. Considering how Lexus has remained to stay at the very top of the list demonstrates how there pursuit for perfection is paying off. Additionally, their margin over the next best automaker is astonishing, scoring only 68 problems per 100 vehicles while Mercedes-Benz takes second place with 104 PP100.

2014-jdpower-vehicle-dependability-study-1

 

2014-jdpower-vehicle-dependability-study-1
2014-jdpower-vehicle-dependability-study-2
2014-jdpower-vehicle-dependability-study-3

You may view additional data on the 2014 J.D. Power Vehicle Dependability Study on their site here.



2014 J.D. Power Vehicle Dependability Study Released – Cars Getting Less Reliable? 13
Feb
Posted by Malcolm Hogan in Auto Addiction, Automotive, Automotive Help, J.D. Power and Associates, JD POwer, News, Technical, Vehicle Dependability Study on 02 13th, 2014
2013-lexus-rx350-f-sport

2013-lexus-rx350-f-sport

Each year we take pleasure in reviewing the J.D. Power Vehicle Dependability Study and examining which automakers make the top of the list and which ones falter. This year, for the first time since 1998, the overall dependability declined when compared to previous years.

The 2014 study is significant more so in its demonstration of over-all dependability, all according to problems per 100 vehicles reported, due to a decline throughout the entire automotive landscape. One could conclude that today’s cars are a bit less reliable than the outgoing few years. Though, this is not to say some of your favorite brands have not improved. Considering how Lexus has remained to stay at the very top of the list demonstrates how there pursuit for perfection is paying off. Additionally, their margin over the next best automaker is astonishing, scoring only 68 problems per 100 vehicles while Mercedes-Benz takes second place with 104 PP100.

2014-jdpower-vehicle-dependability-study-1

 

2014-jdpower-vehicle-dependability-study-1
2014-jdpower-vehicle-dependability-study-2
2014-jdpower-vehicle-dependability-study-3

You may view additional data on the 2014 J.D. Power Vehicle Dependability Study on their site here.



Toyota Wins, Ford Loses In Latest Initial Quality Study 24
Jun
Posted by Kurt Ernst in Automotive, Ford, Initial Quality, JD POwer, Kurt, News, TOYOTA on 06 24th, 2011

Ford's MyFord Touch interface. Image: Ford Motor Company

Last year it was Toyota’s turn to get a beat-down in J.D. Power’s annual study of initial quality, thanks to ever-present headlines about unintended acceleration and a string of product recalls. This year it’s Ford’s turn, but their disappointing showing has little to do with product quality; instead, it’s more about Ford taking the lead in vehicle infotainment systems.

In 2010, Ford ranked fifth for initial quality. In 2011, the complexity of their MyFord Touch and SYNC systems saw the automaker plunge to 23rd position in the initial quality report. Despite a few well-documented problems with MyFord Touch (such as the occasional screen freeze), much of their fall stems from the fact that consumers simply can’t grasp the operation of MyFord Touch systems, and the specific sequence of voice commands required by SYNC isn’t always intuitive. To remedy this, Ford is borrowing a page from Apple’s playbook and launching a Genius-Bar-like service at Ford dealers, where product experts will (patiently) guide customers through the operation of MyFord Touch and SYNC.

As for actual product manufacturing defects, Ford fared well and earned two quality awards for their Taurus sedan and their F-150 pickup. Toyota, who had fallen to 21st overall in last year’s study, climbed back to seventh position, with above-average quality (fewer defects) on their vehicles.

Source: J.D. Power & Associates







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